Office Manager – Irvington, Ky.

Location: North Old US 60 Loop, Kentucky

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Summary/Objective: Provide leadership to the office administration function in accordance with the company’s strategic and operating plans within their assigned facility ensuring the following areas are handled: bookkeeping, office administration and support, personnel management, and customer service.


  1. Process all business activities through the branch computer systems and generate customer checks and buyer invoices, which may include remote processing. Maintain computer systems to be current with all UPI directives.
  2. Lead the preparation of bookkeeping packets and provide accounting reports as needed by management.
  3. Provide excellent customer service, by solving problems for customers and management as quickly and efficiently as possible.
  4. Manage accounts receivables, including set-up of new buyers through UPI’s application process and collecting delinquent accounts that may include calls to customers. (Support)
  5. Support the corporate office accounting department in reconciling general ledger accounts.
  6. Perform general administrative responsibilities, including, but not limited to processing expenses through the Corporate Accounts Payable department, preparing reports, mailings, etc. to support the facility.
  7. Process bi-weekly timesheets for hourly workers through the corporate office payroll department, assist in collecting new hire paperwork and workers compensation claims, and answer basic employee benefit questions per UPI’s HR policies and procedures.
  8. Manage the branch office personnel. This includes the following management responsibilities: recruiting, onboarding, training, scheduling, performance management, and employee relations.
  9. Organize office records in accordance with UPI’s retention schedule, provide a pleasant and efficient office work area, and project a good image to our customers.
  10. Proactively recognize areas that are cost savings and drive business processing improvements.
  11. Communicate effectively and professionally both internally and externally displaying a positive attitude at all times.
  12. Ensures that all company policies and procedures are followed.
  13. Informs and makes recommendations to the Corporate Accounting Manager and Operations & Business Services Director on pertinent issues as appropriate.

*Other responsibilities as assigned.

Supervisory Responsibility:  Home branch office staff.

Travel Requirements:  Occasional travel to include both daytrips and overnight travel to assist at other facilities or to attend a meeting.  Local travel to USPS, bank, and to get supplies.

Education Requirements:  High School diploma or GED required.  Bachelor’s degree in Business Administration, Accounting, or related field preferred.

Certifications/Licenses:  None

Experience:  Three to five years of experience in office administration, bookkeeping, and accounting duties.  Prior experience in the Livestock industry preferred.  Prior supervisory or management experience preferred. Proficiency in MS Excel, Word, and Outlook required.

Competencies: Leadership; Customer Relationship Management; Interpersonal skills; Excellent written and oral communication; Planning skills; Organizational skills; Attention to detail; Problem-Solving skills; Time-Management skills; Confidentiality; Ethical; Team oriented; and Business Acumen.

Physical Requirements: Typically involves sitting; Occasional lifting of up to 20 lbs.; Must be able to communicate, both by speaking and by listening over the telephone and in person. Must be able to hear by perceiving the nature of sounds at normal speaking levels with or without correction. Must be able to finger by picking, pinching, typing or otherwise working, primarily with fingers rather than the whole hand as in handling. Must be able to grasp by applying pressure to an object with the fingers and palm. Must be able to stoop by bending downward and forward by bending spine at the waist. Must be able to kneel by bending legs at knees to come to a rest of knees.  Must be able to reach by extending hand(s) and arm(s) in any direction. Must be able to walk by moving about on foot to accomplish tasks. Must be able to stand for sustained periods of time.

Work Environment: This work environment is indoors; dusty; may involve working around livestock as well as other people.

Other:  Must have good credit history.



All job requirements are subject to possible modification to reasonably accommodate individuals with disabilities.  Some requirements may exclude individuals who pose a direct threat or significant risk to the health and safety of themselves or other employees.

This job description in no way states or implies that these are the only duties to be performed by the employee occupying this position. Employees will be required to follow any other job-related instructions and to perform other job-related duties requested by their supervisor in compliance with Federal and State laws.

Requirements are representative of minimum levels of knowledge, skills and abilities. To perform this job successfully, the employee must possess the abilities or aptitudes to perform each duty proficiently. Continued employment remains on an “at-will” basis.